Telephone: (214) 221-3135 or Text: (214) 604-3951
WE ARE THE 08-11 BEST OF GARLAND AUTO REPAIR

planolexusservice.com

Policies & Warranty

Privacy Policy

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We respect and committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will not sell your personally identifiable information to anyone.

 

Return Policy

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When you need to return a product to JPI Racing please follow these instructions so we can serve you better.

1. Call JPI Racing at 214-221-3135

2. Have your invoice number ready. You must have a copy of your original receipt able to return merchandise.
3. Explain the problem and get a return authorization 4. Ship item back prepaid and insured via UPS, FEDEX or USPS:

JP Importz Inc 3521 Security St suite 101 Garland, TX 75042

Be sure to enclose a note explaining your reason for the return along with the authorization number or name of the person authorize returned. and a daytime telephone or email so we can contact you if we need to.

6. JPI Racing reserves the right to refuse any return items if returned items can not be sold as "NEW".

7. Refunds do not include freight and are subject to a restocking fee.

8. No return on special order items.

9. No return after 30 days
 

Security Policy

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Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.

 

Shipping Policy

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Thanks you for giving us the opportunity to service all your Lexus and Toyota performance part needs. At JPI Racing our number one priority is delivering to you, our customer, and the highest quality products in a timely manner at the best prices. Order before 3:00 p.m. are shipped the same day. The following shipping options are offered so you can get the parts you need when you need them.

 

Warranty

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All parts and labor cover for 20 months or 20,000 miles (whichever comes first) .